ADA Reasonable Modification Policy

Americans with Disabilities Act (ADA) Reasonable Modification Policy:
Bettendorf is committed to providing safe, reliable, courteous, and accessible services to all of our customers. To ensure equality and fairness, we are committed to making reasonable modifications to our policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling us at (563) 344-4085.

ADA Complaints:
In compliance with the Americans with Disabilities Act of 1990, Bettendorf Transit operates all of its programs and provides public transportation services without regard to disability. Anyone who believes they have been subject to an unlawful discriminatory practice by Bettendorf Transit due to a disability has the right to file an ADA complaint. ADA complaints must be filed in writing within 180 days from the date of the alleged discrimination incident.

Notice of the Public's Rights Under Title VI:
Bettendorf Transit is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended ("Title VI"). To request more information regarding Title VI you may contact the Human Resources Director at City Hall, located at 1609 State Street, Bettendorf, IA 52722, or phone (563) 344-4009. If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with the City of Bettendorf at the City Clerk's Office, located at 1609 State Street, Bettendorf, IA 52722.

Click to Download the Title VI Complaint Form Procedures
Click to Download Title VI and ADA Complaint Form
Haga clic para descargar el Título VI de Bettendorf y el Formulario de quejas de ADA