City of Bettendorf, Iowa

A premier city.

City Receives Voice of the People Award

On October 3, 2017, the National Research Center, Inc. (NRC) announced Bettendorf, IA the winner of the Voice of the People Award for Transformation in Safety.  This award is only given to top performing jurisdictions that best listen and act for the benefit their communities. Based on responses from The National Citizen Survey (The NCS), residents in our community reported the highest levels of improvement for this category compared with all other participating jurisdictions.

The National Citizen Survey reports resident opinion and satisfaction with local government and services with a scientific, representative sample approach.  Results are then used to inform budgeting, performance measurement and program planning.

The Voice of the People Awards stand alone as the only award given in local government based on community opinion. The perspectives of the residents themselves determine nominees for the very best of Community Engagement, Safety, Mobility, Foundations of Livability, Recreation and Wellness, Education and Enrichment, Natural Environment, Built Environment and Economy. Of the communities that participated in The National Citizen Survey in 2016, winners and finalists for Transformation in these categories showed the greatest improvement in resident opinions from their last conducted iteration of the survey.

“This is a unique opportunity to see evidence of best practices quantified by survey results,” said NRC president Tom Miller, noting that awarding top jurisdictions can even benefit other communities.  “Others can understand the successes of their colleagues and get to know what’s working best in America.”

Now running nine years, the Voice of the People Awards are presented by the International City/County Management Association (ICMA) and National Research Center, Inc.  They will be given at the 103rd Annual ICMA conference in San Antonio, TX, October Monday 23, 2017.

National Research Center, Inc. (NRC) is a leader in the field of public sector research and evaluation, with clients from across the country. NRC’s team of social scientists support cities, counties, foundations and nonprofit organizations in using survey research to move their communities forward. Visit to learn more about Voice of the People Awards and National Research Center.